Privacy policy

Who runs this website

This website is run by Luke Causebrook Sports Massage Therapist, a sports massage therapist in Bramley, Leeds (LS13). You can email us at james@tarkawebdesign.com. Our current contact details are always on the contact page.

What we collect and why

Messages through the contact form. When you send a message, we collect your name, your email address, your phone number if you give it, and your message. Your message is stored on the website and emailed to us so that we can reply. We keep it until we delete it.

Online bookings. When you book a treatment, we collect your name, email address, phone number, the treatment and time you chose, and any notes you add. We use them to hold your appointment, send your confirmation and contact you about it. We keep your booking until we delete it.

Card payments. When you pay for a booking, the payment is taken by Stripe on its own secure page. Your card details go to Stripe, not to this website, and we never see or store them. We only see that the payment was made.

Who looks after the website

This website is hosted for us in the United Kingdom by British Web Design, who process the details above on our behalf and deliver the website's email. They do not use your details for anything else.

Cookies

The website sets two cookies that every visitor needs: a session cookie, which keeps the website working as you move between pages, and a security cookie, which protects the forms from misuse.

The website counts its own visitors without cookies.

If we ever switch on Google Analytics or advertising tags, a banner will ask you first, and nothing is set until you accept. Your answer is remembered in your browser.

Your rights

Under UK data protection law (UK GDPR) you can ask for a copy of the details we hold about you, ask us to correct them or delete them, and object to how we use them. Email us at james@tarkawebdesign.com and we will reply.

If you are unhappy with how we have handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.